Accident Airbus A320-214 N950AV,
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Date:Monday 25 July 2022
Time:12:37
Type:Silhouette image of generic A320 model; specific model in this crash may look slightly different    
Airbus A320-214
Owner/operator:Avianca
Registration: N950AV
MSN: 3545
Year of manufacture:2008
Engine model:CFMI CFM56-5B4/P
Fatalities:Fatalities: 0 / Occupants: 166
Aircraft damage: None
Category:Accident
Location:Rionegro/Medellín-José María Córdova Airport (MDE/SKRG) -   Colombia
Phase: Taxi
Nature:Passenger - Scheduled
Departure airport:Rionegro/Medellín-José María Córdova Airport (MDE/SKRG)
Destination airport:Cali-Alfonso Bonilla Aragón Airport (CLO/SKCL)
Investigating agency: Aerocivil
Confidence Rating: Accident investigation report completed and information captured
Narrative:
The Airbus A320-214 had completed the pushback and started the engines on Spot No. 2. At approximately 12:37 local time, the taxiing commenced after the crew received clearance from ground personnel.
When the aircraft had moved approximately 10 meters, ground support personnel positioned themselves in the aircraft's path and made a visual signal to the crew to stop, as they noticed that the communication connection door was left open.
The crew indeed stopped the aircraft, and as a result of the deceleration, a Cabin Crew Member who was standing fell onto the forward galley and sustained injuries. The crew became aware of the situation and suspended the flight, which was resumed two (2) hours later.

The crewmember, suffered a serious spinal injury. As a result of the injury, the flight attendant received a total of 100 days of disability.

The investigation determined that the accident occurred due to the following probable cause:
Failure of the ground support personnel to adhere to dispatch procedures and checks by neglecting to close the access door of the External Power / Communication Jack, a task that was delegated to a Technical Apprentice by a Licensed Technician (instructor).

As a contributing factor, the investigation found:
Unsecured position of the Cabin Crew Member, which resulted in her falling during an unexpected and abrupt braking by the flight deck crew.

Accident investigation:
cover
  
Investigating agency: Aerocivil
Report number: 
Status: Investigation completed
Duration: 10 months
Download report: Final report

Sources:

Aerocivil

Revision history:

Date/timeContributorUpdates
18-Jun-2023 08:58 harro Added

Corrections or additions? ... Edit this accident description

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