Accident Boeing 737-8KN (WL) HL8342,
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Date:Saturday 15 February 2020
Type:Silhouette image of generic B738 model; specific model in this crash may look slightly different    
Boeing 737-8KN (WL)
Owner/operator:Eastar Jet
Registration: HL8342
MSN: 40237/3356
Year of manufacture:2010
Fatalities:Fatalities: 0 / Occupants: 87
Aircraft damage: None
Location:120NM south of Incheon International Airport -   South Korea
Phase: En route
Nature:Passenger - Scheduled
Departure airport:Kota Kinabalu Airport (BKI/WBKK)
Destination airport:Seoul-Incheon International Airport (ICN/RKSI)
Investigating agency: ARAIB
Confidence Rating: Accident investigation report completed and information captured
Eastar Jet flight ZE502, a Boeing 737-8KN, encountered turbulence at FL323.

One passenger suffered a fracture of the sacrum and 4 cabin crew members suffered facial and other injuries.
Ten passengers reported minor injuries

The committee determines that the cause of this accident was “an encounter with clear air turbulence of unexpected intensity during descent”.
Contributing factors are determined as “lack of self-protection, such as passengers not wearing seat belts.”

Accident investigation:
Investigating agency: ARAIB
Report number: 
Status: Investigation completed
Duration: 2 years and 3 months
Download report: Final report



History of this aircraft

Other occurrences involving this aircraft
21 January 2023 LN-NIL Norwegian Air International 0 between Aalborg and Copenhagen min
Bird strike

Revision history:


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